RapidDedi Closure

RapidDedi will be systematically shutting down April 1st, 2024. If you have not been contacted by our support team as of yet, please reach out to our support team so that we can assist you in transferring services direct to the vendors RapidDedi was working with to service you. We apologize on behalf of the thief who stole our funds, and for any convenience this may have caused you. We wish you further success with your new service provider, and we are confident that your transition will mark the start, not the end, of something great for your business.
Sincerely,
Team RapidDedi

Service-level agreement

100% Uptime

We are thrilled to provide a 100% Network Uptime guarantee to our customers. Our network will be available 24/7 between any two endpoints within our network.

0% Packet Loss Guarantee

Within our network, we guarantee that no portion will introduce any packet loss between two endpoints.

100% Power and HVAC Availability

We also guarantee that you won’t experience power outages at any time. This is due to multiple tiers of power redundancy which helps to keep your website working at optimum levels!

Hardware Replacement Guarantee

If any parts of your RapidDedi server fails, we will quickly replace them. You will get priority for customer service, which is available 24/7 and 365 days a year. We will get straight to work to make sure that you experience no more than 2 hours of downtime.